Network Operations (NOC)

INSC’s Network Operations Center (NOC) monitors networks and components for companies across the globe. We offer customized solutions for most any type of business with an IP-based network. We monitor the hardware, software, processes and applications which run your business 24 hours a day, 365 days a year.

With the right tools and processes most outages can be prevented or minimized. With an effective monitoring solution in place we can help minimize the effects of an outage to your business. Our NOC monitors and alerts you to problems with:

  • Servers & Applications
  • Server processes
  • Routers & Switches
  • UPSs
  • Environmentals (Temp, Humidity, etc.)
  • MPLS, SONET, ATM and other circuits
  • Websites (URLs)

INSC’s NOC solutions proactively detect and report on network and service availability and performance in real-time. INSC’s NOC can quickly capture, classify and record service affecting events; and, provide the notification, escalation, and resolution to minimize service downtime.

Our NOC service offerings include:

  • 24×7 NOC Service Desk
  • 24×7 Monitoring
  • Incident Management
  • Problem Management Configuration
  • Management Capacity Management
  • Service Level  Management
  • Change Management
  • NOC Reporting
  • Content Deployment & Management
  • Content Creation

INSC offers Integrated support processes and technical expertise. Our comprehensive and customized reporting services give your Network and IT support teams immediate visibility into the nature of a problem and the ability to track network performance 24x7x365

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